Transaction Security

1. TLS protocol

The COMPANY recognizes the importance of the issue of the security of Personal Data, as well as electronic transactions and has taken all necessary measures, with the most modern and advanced methods, in order to ensure the maximum possible security. All information related to the personal details of the users is guaranteed as confidential. www.thegasstore.gr (hereinafter the "Site") uses the TLS protocol, with 128-bit encryption, for secure online commercial transactions. In this way, all the User's personal information, including the User's credit card number, name and address, are encrypted, so that they cannot be decrypted or changed during their transfer to the Internet.

The TLS (Transport Sockets Layer) protocol is the successor to the widespread SSL and is today the global standard on the Internet for ensuring proper encrypted communication between websites and web users, for the secure transfer of encrypted data between web users and web servers. An encrypted TLS/SSL communication requires that all information sent between a User and a server be encrypted by the sending software and decrypted by the receiving software in cooperation with a globally accepted certificate authority, thus protecting personal information during its transfer. In addition, all information sent with the TLS/SSL protocols is protected by a mechanism that automatically verifies whether the data has been changed during transfer.

2. User Identification

The information used to identify the User is two: the Username and the Personal Secret Security Code (Password). Each time the User enters his information, he is granted access to his personal account. This specific process is achieved securely both due to the encryption of the data during their transfer to the internet, as well as the encryption of the data on the COMPANY's servers. According to the same standards, the User is given the opportunity to change the Personal Secret Security Code (Password) as often as he wishes. After entering the desired code, the code is encoded and stored in the COMPANY's systems for the achievement of maximum security. For this reason, the only person who knows the User code is himself and is solely responsible for maintaining the secrecy of these codes from third parties. The COMPANY is not able to know the User/User's secret code, except to reset it. In case of loss or leakage of said code, the User must immediately notify the COMPANY, otherwise the latter is not responsible for the use of the secret code by an unauthorized person. The COMPANY's online store Thegasstore.gr in no way discloses or makes public the personal data and information of Users. Personal data is used exclusively for the proper execution of transactions. All information is encrypted and stored with absolute security.

Personal Data Protection

When the User visits the Site or when the User makes purchases, it is necessary to provide certain information (name, profession, email address, home address, landline, mobile phone, etc.) related to Personal Data, which will be processed automatically and incorporated into automated files, which have previously been notified to the competent Authority and for which the COMPANY is the Data Controller in accordance with Law 2472/1997. The User guarantees and bears responsibility for the truth, accuracy, validity, authenticity, relevance and suitability of the Personal Data that he/she communicates to the COMPANY. The COMPANY has developed legal protection measures in its facilities, systems and files and guarantees the confidentiality of Personal Data, however, it may disclose to the competent Public Authorities Personal Data or any other information it holds or is accessible through its systems, if this is dictated by an applicable legal provision. In addition, the COMPANY reserves the right to inform its suppliers with sales statistics, which, however, will not in any case contain personal information that may lead to the identification of individuals.

Purpose: The collection and automated processing of Personal Data aims to record the contractual relationship with the COMPANY, to control, improve and adapt to preferences and choices regarding products and services and to send, by electronic or traditional means, administrative, technological, organizational and/or commercial information about the COMPANY's products and services.

User Consent: The User consents and accepts the upcoming processing of his/her personal data for the needs of smooth and easy transaction between the parties and thus provides his/her explicit consent to the collection and processing of Personal Data, as described above. The COMPANY may also transfer Personal Data to companies or sole proprietorships established in Greece or in other countries of the European Union in order for the latter to provide the COMPANY with any services in relation to the above purposes, including without limitation direct marketing or advertising services. The User also provides his/her explicit consent to the transmission or disclosure of the data included in the files to the above-mentioned recipients. In any case, the COMPANY guarantees the confidentiality and security of the Personal Data during the transmission and transfer process that may take place.

Right of access/objection: At any time, the User has the right to access the file, correct, delete and raise objections at any time regarding the processing of data concerning him. Furthermore, the User's consent may be revoked at any time. For this reason, he may send a letter to the COMPANY's address (SKOLIAS GAS ENERGY IKE, 27 Karditsis Str. Larissa 41335) or send an e-mail to the following address: info@thegasstore.gr.

Use of Personal Data for promotional activities: The COMPANY provides the opportunity for users and those who make purchases through the Site to choose their information about new products available on the market and for other offers, payment arrangements, etc. by sending advertising - informational messages to their electronic or postal address or by telephone. The COMPANY will not misuse the above service. Users are always given the option to stop receiving advertising messages. In addition, the COMPANY may use the User's navigation history on its Site for promotional activities on websites other than its Site.